Problem become an epic supporter

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Andrew
My friend just subscribed to be an epic supporter. I know he did it a few days ago and is a bit worried that whenever he submitted his details it took him straight back here and it has been a few days. If I recall that is what happened to me as well, but that was quite a few months ago.

Am I remembering correctly that it takes a few days, or should he try something else? I'll link him here so he can explain better, but that is the gist of it.

Thanks, you're always really helpful :)
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Posted on August 12, 2011 02:05
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Dramaman
Yeah, just to confirm - that was me. I clicked to upgrade, got to paypal, signed in and confirmed that I wanted to pay. Normally when I use paypal I get a confirmation that a payment has taken place and within a few seconds am automatically returned to the site for whom the payment is for. I've tried upgrading three times and each time I get no confirmation of payment from paypal and it just sends me back to epic words.

Andrew
My friend just subscribed to be an epic supporter. I know he did it a few days ago and is a bit worried that whenever he submitted his details it took him straight back here and it has been a few days. If I recall that is what happened to me as well, but that was quite a few months ago.

Am I remembering correctly that it takes a few days, or should he try something else? I'll link him here so he can explain better, but that is the gist of it.

Thanks, you're always really helpful :)

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Posted on August 12, 2011 06:18
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Dramaman
And just a follow-up. I just now went onto Paypal and my payment history shows no indication that a payment was ever made. I first tried to upgrade Tuesday, so we're talking almost three days now.
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Posted on August 12, 2011 06:21
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James
Try this thread, there is a specific Paypal link at the bottom provided by the Admin.


Dramaman
And just a follow-up. I just now went onto Paypal and my payment history shows no indication that a payment was ever made. I first tried to upgrade Tuesday, so we're talking almost three days now.

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Posted on August 13, 2011 02:59
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Admin
Sorry for taking so long to reply to this (Thanks for the assist, James!) This is a recent problem with PayPal's recurring payments. We are still looking into the problem.
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Posted on August 15, 2011 10:49
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Stefan
i've got the same problem with paypal right now. does something changed in the mean time?
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Posted on October 05, 2011 16:47
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Admin
We've switched from using recurring payment to one-time payments. This seems to work for most people. However, there has been another issue with getting payments from Germany. This has been a problem for a while and requires further investigation on my part.
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Posted on October 06, 2011 12:24
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Rob
Not to beat a dead horse, but it would be GREAT to have an alternative to paypal. The only way I got my issue fixed was by having a friend renew my acct with his paypal and paying him back.

I'm not looking forward to the renewal process next year.
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Posted on October 07, 2011 06:50
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Admin
That horse if far from dead... beat away! We are open to suggestions on payment methods.
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Posted on October 07, 2011 10:27
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Pointer-left Ich_thumb
Stefan
i've found this website for payment.
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Posted on October 08, 2011 11:20
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